Dear Sir
I hope this message finds you well. uploaded the required documents to complete the KYC process for our account, but I am still being prompted to complete the KYC in order to access the live credentials.
Could you please confirm if there is any issue with the documents submitted or if any additional steps are required from my end? If the verification process is still ongoing, I would appreciate an estimated timeline for its completion.
Looking forward to your assistance on this matter. Please let me know if you need further details to expedite the process.
Thank you for your support.